CVE Intelligence
CISA KEV Medium File handling exploit reference

CVE-2019-8394 — Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

Published Feb 17, 2019 · Updated Oct 13, 2026 · Sources: CISA Known Exploited Vulnerabilities, NIST National Vulnerability Database, CVE Program (cve.org) e CISA ADP, GitHub Security Advisories · CNA: mitre

Who exploits it and how urgent it is

A 0–100 score combining confirmed exploitation, ransomware and APT use, public exploits, EPSS and severity.

CISA KEV · Nov 3, 2021 Metasploit modules · 1Exploit-DB · 1
How the score was calculated
  • Confirmed exploitation (CISA KEV)+35
  • Public exploit/PoC (metasploit, exploitdb)+20
  • EPSS 63.3% (30-day exploitation probability)+15
  • Technical severity (medium)+3

The score orders the patch queue; it does not replace your asset context (internet exposure, criticality, compensating controls).

Triage

Is it exploited, how likely is exploitation, what does it touch, and how severe do the sources call it.

Exploitation
Confirmed
CISA KEV, listed Nov 3, 2021
EPSS FIRST
63.34%
ahead of 99% of scored CVEs · Oct 14, 2026
Affects
Zohocorp
Manageengine Servicedesk Plus
CVSS base
6.5
Medium · 4 source(s)
Prioritization reference: 7.5 provisional

CISA SSVC assessment CISA

Three decision points CISA publishes for the CVEs it assesses (SSVC 2.0.3). A stakeholder decision, not a severity score.

Exploitation
Active
none · proof-of-concept · active
Automatable
No
can an attacker script the kill-chain steps
Technical impact
Partial
partial · total control of the vulnerable component

Remediation

Fixes and mitigations documented by the sources — linked to the original advisory.

No fix documented by the sources we poll. That does not mean none exists: check the vendor advisory.

CISA required action CISA

Apply updates per vendor instructions.

US federal deadline: May 3, 2022 — passed 1626 day(s) ago

First 24 hours

Ordered from the record’s own fields — exposure first, because you cannot patch what you have not found. A rule-generated starting point.

  1. Identify exposed assets running the affected vendor/product/version combinations (Zohocorp Manageengine Servicedesk Plus).
  2. Treat as emergency remediation: the CVE is in CISA KEV (confirmed exploitation).
  3. No fix documented in the sources: reduce exposure and monitor the vendor advisory.
  4. EPSS ahead of 99% of scored CVEs: prioritize it in the patch queue.
  5. Search available logs for exploit probes matching the vulnerability class (file handling), errors and authentication anomalies.

Affected scope

Vendor, product and versions as the sources word them.

VendorProductVersionsStatusSource
Zohocorp Manageengine Servicedesk Plus < 10.0.0version 10.0.0version 10.0.0-10000version 10.0.0-10001version 10.0.0-10002version 10.0.0-10003version 10.0.0-10004version 10.0.0-10005
and 6 more version 10.0.0-10006version 10.0.0-10007version 10.0.0-10008version 10.0.0-10009version 10.0.0-10010version 10.0.0-10011
Vulnerable NIST National Vulnerability Database

Attack characteristics

The CVSS vector, decoded. It describes the attack, not your exposure to it.

Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

Every base score collected

Sources score independently and may disagree; each row says who scored it and under which version.

ScoreVersionSeverityExpl.ImpactScored by
7.5 CVSS 3.1 High 3.9 3.6 134c704f-9b21-4f2e-91b3-4a467353bcc0 via NIST National Vulnerability Database
7.5 CVSS 3.1 High — — CISA-ADP via CVE Program (cve.org) e CISA ADP
6.5 CVSS 3.1 Medium 2.8 3.6 nvd@nist.gov via NIST National Vulnerability Database
6.5 CVSS 3.0 Medium — — GitHub, Inc. via GitHub Security Advisories
4.0 CVSS 2.0 Medium 8.0 2.9 nvd@nist.gov via NIST National Vulnerability Database
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N (score shown at the top: nvd@nist.gov)
Scoring entities (NIST, CNA, ADP) score independently; each score is shown with its origin. For prioritization we use 7.5 (CISA ADP via NIST National Vulnerability Database) as a conservative provisional reference — not a definitive official score.

Weakness MITRE

Weakness class according to MITRE’s CWE catalog.

CWE-434 · Unrestricted Upload of File with Dangerous Type

Other CVEs with this weakness →

CISA KEV details CISA

CISA lists a CVE once it has evidence of exploitation against real targets.

Listed
Nov 3, 2021
Federal deadline
May 3, 2022
passed 1626 day(s) ago
Ransomware use
Unknown

CISA records ransomware use only for campaigns it has confirmed, so “Unknown” means unrecorded, not ruled out. The deadline binds US federal agencies; for everyone else it is a reference date.

Public exploits, PoCs and detection templates

Public code that demonstrates or tests the flaw raises the odds of mass exploitation — and Nuclei templates help find vulnerable assets in your environment.

Metasploit modules
Exploit-DB

Warning: public PoCs are sometimes disguised malware. Use them only for authorized testing in an isolated environment. This portal does not host exploit code — it only points to the sources.

EPSS over time FIRST

Oct 13, 2026 → Oct 14, 2026 · 2 reading(s) · max 63.34%

Detection

Read off the CVSS vector and the weakness class. Starting points, not tested rules.

  • Prioritize edge telemetry for the network-reachable component (proxy, WAF, IDS/IPS).
  • Monitor file creation in web directories and paths with traversal sequences (../).
  • Hunt retroactively in logs from before Nov 3, 2021 (KEV listing): exploitation may have started earlier.
web/proxy/WAF logsnetwork IDS/IPSfile integrity (FIM)endpoint telemetry (EDR)

Timeline

What happened to this CVE, newest first.

  • 2026
  • SSVC assessment updated
    Oct 13, 2026 · CVE Program (cve.org) e CISA ADP
  • Record published
    Oct 13, 2026
  • Affected products added · zohocorp/manageengine servicedesk plus
    Oct 13, 2026 · NIST National Vulnerability Database
  • CVSS changed · 6.5
    Oct 13, 2026 · NIST National Vulnerability Database
  • Source status changed · → Analyzed
    Oct 13, 2026 · NIST National Vulnerability Database
  • Added to CISA KEV (detected)
    Oct 13, 2026 · CISA Known Exploited Vulnerabilities
  • Record created in this database
    Oct 13, 2026 · CISA Known Exploited Vulnerabilities
  • 2021
  • Added to CISA KEV catalog
    Nov 2, 2021 · CISA
  • 2019
  • CVE published
    Feb 17, 2019 · mitre

Source activity

Repeated readings are counted rather than listed.

  • 2× References added · Oct 13, 2026 – Oct 13, 2026
  • 1× Official description updated · Oct 13, 2026 – Oct 13, 2026

References

7 on the record

Elsewhere on this site

Zohocorp
every CVE for this vendor
2021-11
what else CISA listed that month
File handling
same class
CWE-434
other pages naming this weakness

Related CVEs (same products)

  • CVE-2022-47966 Zoho ManageEngine Multiple Products Remote Code Execution Vulnerability KEV Jan 18, 2023
  • CVE-2021-44077 Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability KEV Nov 29, 2021
  • CVE-2021-37415 Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability KEV Sep 1, 2021

Not in any source we poll

Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.

  • No fixed version, patch or mitigation documented.
  • No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
  • No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
  • No exploit packet captures, log samples, or incident case IDs supplied.

Answered from this record

Text assembled only from the fields above — no additional claims.

What should defenders know first?

CVE-2019-8394 is "Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability", rated Medium. It affects Manageengine Servicedesk Plus (Zohocorp); versions are in the scope table. It is in CISA KEV: there is evidence of real-world exploitation. CVSS 6.5 describes technical severity. EPSS 63.34% estimates the probability of exploitation in 30 days; neither replaces your asset context. First verify whether exposed or business-critical assets run the affected versions, apply vendor fixes or mitigations, and preserve logs for review.

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