CVE-2025-20375 — Cisco Unified Contact Center Express Arbitrary File Upload Vulnerability
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to upload and execute arbitrary files. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by uploading a crafted file to the web UI. A successful exploit could allow the attacker to upload arbitrary files to a vulnerable system and execute them, gaining access to the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.
Who exploits it and how urgent it is
A 0–100 score combining confirmed exploitation, ransomware and APT use, public exploits, EPSS and severity.
How the score was calculated
- EPSS 0.4% (30-day exploitation probability)+5
- Technical severity (high)+6
The score orders the patch queue; it does not replace your asset context (internet exposure, criticality, compensating controls).
Triage
Is it exploited, how likely is exploitation, what does it touch, and how severe do the sources call it.
CISA SSVC assessment CISA
Three decision points CISA publishes for the CVEs it assesses (SSVC 2.0.3). A stakeholder decision, not a severity score.
Remediation
Fixes and mitigations documented by the sources — linked to the original advisory.
No fix documented by the sources we poll. That does not mean none exists: check the vendor advisory.
First 24 hours
Ordered from the record’s own fields — exposure first, because you cannot patch what you have not found. A rule-generated starting point.
- Identify exposed assets running the affected vendor/product/version combinations (Cisco Unified Contact Center Express).
- No fix documented in the sources: reduce exposure and monitor the vendor advisory.
- Search available logs for exploit probes matching the vulnerability class (file handling), errors and authentication anomalies.
Affected scope
Vendor, product and versions as the sources word them.
| Vendor | Product | Versions | Status | Source |
|---|---|---|---|---|
| Cisco | Unified Contact Center Express |
version 11.5(1)SU1ES03version 11.6(2)ES06version 12.5(1)ES01version 12.0(1)ES03version 12.0(1)ES01version 11.6(2)ES05version 12.0(1)ES02version 11.6(2)ES04 and 49 moreversion 11.6(2)ES03version 11.6(2)ES02version 11.6(2)ES01version 10.6(1)SU3ES03version 11.0(1)SU1ES03version 10.6(1)SU3ES01version 10.5(1)SU1ES10version 12.5(1)ES03version 11.6(1)ES02version 11.5(1)ES01version 10.6(1)SU2version 10.6(1)SU2ES04version 11.6(1)ES01version 10.6(1)SU3ES02version 11.5(1)SU1ES02version 11.5(1)SU1ES01version 11.0(1)SU1ES02version 12.5(1)_SU03_ES03version 12.5(1)_SU03_ES04version 12.5(1)_SU03_ES05version UCCX 15.0.1version 12.5(1)_SU03_ES06version 12.5(1)SU3version 10.5(1)SU1version 10.6(1)version 11.6(1)version 10.6(1)SU1version 10.6(1)SU3version 11.6(2)version 12.0(1)version 11.0(1)SU1version 11.5(1)SU1version 10.5(1)version 12.5(1)version 12.5(1)SU1version 12.5(1)SU2version 12.5(1)_SU03_ES01version 12.5(1)_SU03_ES02version 12.5(1)_SU02_ES03version 12.5(1)_SU02_ES04version 12.5(1)_SU02_ES02version 12.5(1)_SU01_ES02version 12.5(1)_SU01_ES03version 12.5(1)_SU02_ES01version 11.6(2)ES07version 11.6(2)ES08version 12.5(1)_SU01_ES01version 12.0(1)ES04version 12.5(1)ES02 |
Vulnerable | CVE Program (cve.org) e CISA ADP |
| Cisco | Unified Contact Center Express | version 15.0< 12.5\(1\)_su03_es07 | Vulnerable | NIST National Vulnerability Database |
Attack characteristics
The CVSS vector, decoded. It describes the attack, not your exposure to it.
Every base score collected
Sources score independently and may disagree; each row says who scored it and under which version.
| Score | Version | Severity | Expl. | Impact | Scored by |
|---|---|---|---|---|---|
| 7.2 | CVSS 3.1 | High | 1.2 | 5.9 | nvd@nist.gov via NIST National Vulnerability Database |
| 6.5 | CVSS 3.1 | Medium | 1.2 | 5.2 | psirt@cisco.com via NIST National Vulnerability Database |
| 6.5 | CVSS 3.1 | Medium | — | — | cisco via CVE Program (cve.org) e CISA ADP |
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H (score shown at the top: nvd@nist.gov) Weakness MITRE
Weakness class according to MITRE’s CWE catalog.
EPSS over time FIRST
Oct 13, 2026 → Oct 14, 2026 · 2 reading(s) · max 0.39%
Detection
Read off the CVSS vector and the weakness class. Starting points, not tested rules.
- Prioritize edge telemetry for the network-reachable component (proxy, WAF, IDS/IPS).
- Monitor file creation in web directories and paths with traversal sequences (../).
Timeline
What happened to this CVE, newest first.
- 2026
- Affected products added · cisco/cisco unified contact center express
- SSVC assessment updated
- Record published
- CVSS changed · 7.2
- Source status changed · → Analyzed
- Record created in this database
- 2025
- CVE published
Source activity
Repeated readings are counted rather than listed.
- 1× Official description updated · Oct 13, 2026 – Oct 13, 2026
References
1 on the record
Elsewhere on this site
Related CVEs (same products)
- Medium CVE-2026-20117 Multiple Cisco Contact Center Products Cross-Site Scripting Vulnerabilities Mar 11, 2026
- Medium CVE-2026-20116 Multiple Cisco Contact Center Products Cross-Site Scripting Vulnerabilities Mar 11, 2026
- Medium CVE-2025-20377 Cisco Unified Intelligence Center API Information Disclosure Vulnerability Nov 5, 2025
- Critical CVE-2025-20358 Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability Nov 5, 2025
- Medium CVE-2025-20374 Cisco Unified Contact Center Express Arbitrary File Download Vulnerability Nov 5, 2025
- High CVE-2025-20376 Cisco Unified Contact Center Express Remote Code Execution Vulnerability Nov 5, 2025
Not in any source we poll
Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.
- No fixed version, patch or mitigation documented.
- No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
- No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
- No exploit packet captures, log samples, or incident case IDs supplied.
Answered from this record
Text assembled only from the fields above — no additional claims.
What should defenders know first?
CVE-2025-20375 is "Cisco Unified Contact Center Express Arbitrary File Upload Vulnerability", rated High. It affects Unified Contact Center Express (Cisco); versions are in the scope table. It is not in CISA KEV, which does not rule out exploitation. CVSS 7.2 describes technical severity. EPSS 0.39% estimates the probability of exploitation in 30 days; neither replaces your asset context. First verify whether exposed or business-critical assets run the affected versions, apply vendor fixes or mitigations, and preserve logs for review.
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