CVE-2025-31980 — HCL BigFix Service Management is affected by multiple security vulnerabilities.
HCL BigFix Service Management is affected by an Improper Input Validation vulnerability, which could allow an attacker to inject unvalidated, malformed data into the application, enabling potential injection attacks or errors in downstream processing systems.
Who exploits it and how urgent it is
A 0–100 score combining confirmed exploitation, ransomware and APT use, public exploits, EPSS and severity.
How the score was calculated
- EPSS 0.2% (30-day exploitation probability)+1
- Technical severity (medium)+3
The score orders the patch queue; it does not replace your asset context (internet exposure, criticality, compensating controls).
Triage
Is it exploited, how likely is exploitation, what does it touch, and how severe do the sources call it.
CISA SSVC assessment CISA
Three decision points CISA publishes for the CVEs it assesses (SSVC 2.0.3). A stakeholder decision, not a severity score.
Remediation
Fixes and mitigations documented by the sources — linked to the original advisory.
No fix documented by the sources we poll. That does not mean none exists: check the vendor advisory.
First 24 hours
Ordered from the record’s own fields — exposure first, because you cannot patch what you have not found. A rule-generated starting point.
- Identify exposed assets running the affected vendor/product/version combinations (HCL Software HCL BigFix Service Management, Hcltech Bigfix Service Management).
- The attack is network-based and needs no privileges: restrict exposure (ACLs, VPN, WAF) until patched.
- No fix documented in the sources: reduce exposure and monitor the vendor advisory.
- Exploitation requires user interaction: tighten email/web filtering and warn affected users.
- Search available logs for exploit probes matching the vulnerability class (input validation), errors and authentication anomalies.
Affected scope
Vendor, product and versions as the sources word them.
| Vendor | Product | Versions | Status | Source |
|---|---|---|---|---|
| HCL Software | HCL BigFix Service Management | version Version 27 | Vulnerable | CVE Program (cve.org) e CISA ADP |
| Hcltech | Bigfix Service Management | version 27 | Vulnerable | NIST National Vulnerability Database |
Attack characteristics
The CVSS vector, decoded. It describes the attack, not your exposure to it.
Every base score collected
Sources score independently and may disagree; each row says who scored it and under which version.
| Score | Version | Severity | Expl. | Impact | Scored by |
|---|---|---|---|---|---|
| 4.3 | CVSS 3.1 | Medium | 2.8 | 1.4 | psirt@hcl.com via NIST National Vulnerability Database |
| 4.3 | CVSS 3.1 | Medium | — | — | GitHub, Inc. via GitHub Security Advisories |
| 4.3 | CVSS 3.1 | Medium | — | — | HCL via CVE Program (cve.org) e CISA ADP |
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N (score shown at the top: psirt@hcl.com) Weakness MITRE
Weakness class according to MITRE’s CWE catalog.
EPSS over time FIRST
Oct 13, 2026 → Oct 14, 2026 · 2 reading(s) · max 0.16%
Detection
Read off the CVSS vector and the weakness class. Starting points, not tested rules.
- Prioritize edge telemetry for the network-reachable component (proxy, WAF, IDS/IPS).
Timeline
What happened to this CVE, newest first.
- 2026
- Affected products added · hcl software/hcl bigfix service management
- SSVC assessment updated
- Record published
- CVSS changed · 4.3
- Source status changed · → Analyzed
- Record created in this database
- CVE published
Source activity
Repeated readings are counted rather than listed.
- 1× References added · Oct 14, 2026 – Oct 14, 2026
- 1× Official description updated · Oct 13, 2026 – Oct 13, 2026
References
3 on the record
Elsewhere on this site
Related CVEs (same products)
- Low CVE-2026-56596 HCL BigFix Service Management is affected by multiple security vulnerabilities. 9d
- Medium CVE-2026-67171 HCL BigFix Service Management is affected by multiple security vulnerabilities. 14d
- Low CVE-2026-67172 HCL BigFix Service Management is affected by multiple security vulnerabilities. 14d
- Critical CVE-2026-21806 HCL BigFix Service Management was affected with Admin Session Concurrency vulnerability (CVE-2026-21806) 27d
- Medium CVE-2026-56597 HCL BigFix Service Management is affected by multiple security vulnerabilities. 27d
- Critical CVE-2026-56590 HCL BigFix Service Management is affected by multiple security vulnerabilities. 27d
Not in any source we poll
Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.
- No fixed version, patch or mitigation documented.
- No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
- No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
- No exploit packet captures, log samples, or incident case IDs supplied.
Answered from this record
Text assembled only from the fields above — no additional claims.
What should defenders know first?
CVE-2025-31980 is "HCL BigFix Service Management is affected by multiple security vulnerabilities.", rated Medium. It affects HCL BigFix Service Management (HCL Software); versions are in the scope table. It is not in CISA KEV, which does not rule out exploitation. CVSS 4.3 describes technical severity. EPSS 0.16% estimates the probability of exploitation in 30 days; neither replaces your asset context. First verify whether exposed or business-critical assets run the affected versions, apply vendor fixes or mitigations, and preserve logs for review.
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