CVE Intelligence
High File handling exploit reference

CVE-2026-28289 — FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. A patch bypass vulnerability for CVE-2026-27636 in FreeScout 1.8.206 and earlier allows any authenticated user with file upload permissions to achieve Remote Code Execution (RCE) on the server by uploading a malicious .htaccess file using a zero-width space character prefix to bypass the security check. The vulnerability exists in the sanitizeUploadedFileName() function in app/Http/Helper.php. The function contains a Time-of-Check to Time-of-Use (TOCTOU) flaw where the dot-prefix check occurs before sanitization removes invisible characters. This vulnerability is fixed in 1.8.207.

Published Mar 3, 2026 · Updated Oct 13, 2026 · Sources: NIST National Vulnerability Database, CVE Program (cve.org) e CISA ADP · CNA: GitHub_M

Who exploits it and how urgent it is

A 0–100 score combining confirmed exploitation, ransomware and APT use, public exploits, EPSS and severity.

How the score was calculated
  • Public exploit/PoC (metasploit)+12
  • EPSS 2.7% (30-day exploitation probability)+13
  • Technical severity (high)+6
  • Automatable exploitation (SSVC)+3

The score orders the patch queue; it does not replace your asset context (internet exposure, criticality, compensating controls).

Triage

Is it exploited, how likely is exploitation, what does it touch, and how severe do the sources call it.

Exploitation
Not confirmed
Not in CISA KEV — an absence of record, not proof it is unexploited.
EPSS FIRST
2.66%
ahead of 85% of scored CVEs · Oct 14, 2026
Affects
Freescout
Freescout
CVSS base
8.1
High · 3 source(s)
Prioritization reference: 10.0 provisional

CISA SSVC assessment CISA

Three decision points CISA publishes for the CVEs it assesses (SSVC 2.0.3). A stakeholder decision, not a severity score.

Exploitation
None
none · proof-of-concept · active
Automatable
Yes
can an attacker script the kill-chain steps
Technical impact
Total
partial · total control of the vulnerable component

Remediation

Fixes and mitigations documented by the sources — linked to the original advisory.

  • Documented patch — github.com (NIST National Vulnerability Database)
  • Documented mitigation — github.com (NIST National Vulnerability Database)

First 24 hours

Ordered from the record’s own fields — exposure first, because you cannot patch what you have not found. A rule-generated starting point.

  1. Identify exposed assets running the affected vendor/product/version combinations (Freescout Freescout, Freescout-help-desk Freescout).
  2. The attack is network-based and needs no privileges: restrict exposure (ACLs, VPN, WAF) until patched.
  3. Apply the fixed version or the patch documented under Remediation.
  4. Search available logs for exploit probes matching the vulnerability class (file handling), errors and authentication anomalies.

Affected scope

Vendor, product and versions as the sources word them.

VendorProductVersionsStatusSource
Freescout Freescout < 1.8.207 Vulnerable NIST National Vulnerability Database
Freescout-help-desk Freescout version < 1.8.207 Vulnerable CVE Program (cve.org) e CISA ADP

Attack characteristics

The CVSS vector, decoded. It describes the attack, not your exposure to it.

Attack vector
Network
Attack complexity
High
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

Every base score collected

Sources score independently and may disagree; each row says who scored it and under which version.

ScoreVersionSeverityExpl.ImpactScored by
10.0 CVSS 3.1 Critical 3.9 6.0 security-advisories@github.com via NIST National Vulnerability Database
10.0 CVSS 3.1 Critical — — GitHub_M via CVE Program (cve.org) e CISA ADP
8.1 CVSS 3.1 High 2.2 5.9 nvd@nist.gov via NIST National Vulnerability Database
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H (score shown at the top: nvd@nist.gov)
Scoring entities (NIST, CNA, ADP) score independently; each score is shown with its origin. For prioritization we use 10.0 (security-advisories@github.com via NIST National Vulnerability Database) as a conservative provisional reference — not a definitive official score.

Weakness MITRE

Weakness class according to MITRE’s CWE catalog.

CWE-434 · Unrestricted Upload of File with Dangerous Type

Other CVEs with this weakness →

Public exploits, PoCs and detection templates

Public code that demonstrates or tests the flaw raises the odds of mass exploitation — and Nuclei templates help find vulnerable assets in your environment.

Metasploit modules

Warning: public PoCs are sometimes disguised malware. Use them only for authorized testing in an isolated environment. This portal does not host exploit code — it only points to the sources.

EPSS over time FIRST

Oct 13, 2026 → Oct 14, 2026 · 2 reading(s) · max 2.66%

Detection

Read off the CVSS vector and the weakness class. Starting points, not tested rules.

  • Prioritize edge telemetry for the network-reachable component (proxy, WAF, IDS/IPS).
  • Monitor file creation in web directories and paths with traversal sequences (../).
web/proxy/WAF logsnetwork IDS/IPSfile integrity (FIM)endpoint telemetry (EDR)

Timeline

What happened to this CVE, newest first.

  • 2026
  • Affected products added · freescout-help-desk/freescout
    Oct 13, 2026 · CVE Program (cve.org) e CISA ADP
  • SSVC assessment updated
    Oct 13, 2026 · CVE Program (cve.org) e CISA ADP
  • Record published
    Oct 13, 2026
  • Fix documented
    Oct 13, 2026 · NIST National Vulnerability Database
  • CVSS changed · 8.1
    Oct 13, 2026 · NIST National Vulnerability Database
  • Source status changed · → Analyzed
    Oct 13, 2026 · NIST National Vulnerability Database
  • Record created in this database
    Oct 13, 2026 · NIST National Vulnerability Database
  • CVE published
    Mar 3, 2026 · GitHub_M

Source activity

Repeated readings are counted rather than listed.

  • 1× Official description updated · Oct 13, 2026 – Oct 13, 2026

References

3 on the record

Elsewhere on this site

Freescout
every CVE for this vendor
File handling
same class
CWE-434
other pages naming this weakness

Related CVEs (same products)

  • Medium CVE-2026-107393 FreeScout: Stored HTML Injection in Administrator Alert Emails via Spoofed CF-Connecting-IP Header 7d
  • Medium CVE-2026-53596 FreeScout has unrestricted file upload without rate limiting that leads to resource exhaustion (DoS) Jul 20, 2026
  • Medium CVE-2026-53594 FreeScout has Arbitrary File Read in App Logs Viewer via Forged Encrypted Path Jul 20, 2026
  • Critical CVE-2026-53595 FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL Jul 20, 2026
  • Medium CVE-2026-53592 FreeScout vulnerable to prototype pollution in getQueryParam Jul 20, 2026
  • High CVE-2026-53591 FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails Jul 20, 2026

Not in any source we poll

Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.

  • No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
  • No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
  • No exploit packet captures, log samples, or incident case IDs supplied.

Answered from this record

Text assembled only from the fields above — no additional claims.

What should defenders know first?

CVE-2026-28289 is "FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution", rated High. It affects Freescout (Freescout); versions are in the scope table. It is not in CISA KEV, which does not rule out exploitation. CVSS 8.1 describes technical severity. EPSS 2.66% estimates the probability of exploitation in 30 days; neither replaces your asset context. First verify whether exposed or business-critical assets run the affected versions, apply vendor fixes or mitigations, and preserve logs for review.

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