CVE-2026-32753 — FreeScout: Stored XSS through SVG file upload with filter bypass
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, bypasses of the attachment view logic and SVG sanitizer make it possible to upload and render an SVG that runs malicious JavaScript. An extension of .png with content type of image/svg+xml is allowed, and a fallback mechanism on invalid XML leads to unsafe sanitization. The application restricts which uploaded files are rendered inline: only files considered "safe" are displayed in the browser; others are served with Content-Disposition: attachment. This decision is based on two checks: the file extension (e.g. .png is allowed, while .svg may not be) and the declared Content-Type (e.g. image/* is allowed). By using a filename with an allowed extension (e.g. xss.png) and a Content-Type of image/svg+xml, an attacker can satisfy both checks and cause the server to treat the upload as a safe image and render it inline, even though the body is SVG and can contain scripted behavior. Any authenticated user can set up a specific URL, and whenever another user or administrator visits it, XSS can perform any action on their behalf. This issue has been fixed in version 1.8.209.
Who exploits it and how urgent it is
A 0–100 score combining confirmed exploitation, ransomware and APT use, public exploits, EPSS and severity.
How the score was calculated
- EPSS 0.3% (30-day exploitation probability)+3
- Technical severity (medium)+3
- CISA SSVC: exploitation "poc"+5
The score orders the patch queue; it does not replace your asset context (internet exposure, criticality, compensating controls).
Triage
Is it exploited, how likely is exploitation, what does it touch, and how severe do the sources call it.
CISA SSVC assessment CISA
Three decision points CISA publishes for the CVEs it assesses (SSVC 2.0.3). A stakeholder decision, not a severity score.
Remediation
Fixes and mitigations documented by the sources — linked to the original advisory.
- Documented patch — github.com (NIST National Vulnerability Database)
First 24 hours
Ordered from the record’s own fields — exposure first, because you cannot patch what you have not found. A rule-generated starting point.
- Identify exposed assets running the affected vendor/product/version combinations (Freescout Freescout, Freescout-help-desk Freescout).
- Apply the fixed version or the patch documented under Remediation.
- Exploitation requires user interaction: tighten email/web filtering and warn affected users.
- Search available logs for exploit probes, errors and authentication anomalies.
Affected scope
Vendor, product and versions as the sources word them.
| Vendor | Product | Versions | Status | Source |
|---|---|---|---|---|
| Freescout | Freescout | < 1.8.209 | Vulnerable | NIST National Vulnerability Database |
| Freescout-help-desk | Freescout | version < 1.8.209 | Vulnerable | CVE Program (cve.org) e CISA ADP |
Attack characteristics
The CVSS vector, decoded. It describes the attack, not your exposure to it.
Every base score collected
Sources score independently and may disagree; each row says who scored it and under which version.
| Score | Version | Severity | Expl. | Impact | Scored by |
|---|---|---|---|---|---|
| 8.5 | CVSS 4.0 | High | — | — | security-advisories@github.com via NIST National Vulnerability Database |
| 8.5 | CVSS 4.0 | High | — | — | GitHub_M via CVE Program (cve.org) e CISA ADP |
| 5.4 | CVSS 3.1 | Medium | 2.3 | 2.7 | nvd@nist.gov via NIST National Vulnerability Database |
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N (score shown at the top: nvd@nist.gov) Weakness MITRE
Weakness class according to MITRE’s CWE catalog.
EPSS over time FIRST
Oct 13, 2026 → Oct 14, 2026 · 2 reading(s) · max 0.31%
Detection
Read off the CVSS vector and the weakness class. Starting points, not tested rules.
- Prioritize edge telemetry for the network-reachable component (proxy, WAF, IDS/IPS).
Timeline
What happened to this CVE, newest first.
- 2026
- Affected products added · freescout-help-desk/freescout
- SSVC assessment updated
- Record published
- Fix documented
- CVSS changed · 5.4
- Source status changed · → Analyzed
- Record created in this database
- CVE published
Source activity
Repeated readings are counted rather than listed.
- 1× Official description updated · Oct 13, 2026 – Oct 13, 2026
References
3 on the record
Elsewhere on this site
Related CVEs (same products)
- Medium CVE-2026-107393 FreeScout: Stored HTML Injection in Administrator Alert Emails via Spoofed CF-Connecting-IP Header 7d
- Medium CVE-2026-48810 FreeScout: Thread Edit Authorization Bypass via Missing Mailbox Check May 29, 2026
- Medium CVE-2026-48811 FreeScout: Thread Deletion Bypasses Mailbox Access Revocation May 29, 2026
- High CVE-2026-47123 FreeScout: Agent Impersonation via Missing HMAC Verification on Notification Reply Message-ID Path May 29, 2026
- Medium CVE-2026-45294 FreeScout: User Account Enumeration via Password Reset Response Differentiation May 29, 2026
- High CVE-2026-41905 FreeScout vulnerable to SSRF via Helper::sanitizeRemoteUrl: redirect destination not re-validated, allowing internal HTTP / cloud-metadata access May 7, 2026
Not in any source we poll
Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.
- No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
- No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
- No exploit packet captures, log samples, or incident case IDs supplied.
Answered from this record
Text assembled only from the fields above — no additional claims.
What should defenders know first?
CVE-2026-32753 is "FreeScout: Stored XSS through SVG file upload with filter bypass", rated Medium. It affects Freescout (Freescout); versions are in the scope table. It is not in CISA KEV, which does not rule out exploitation. CVSS 5.4 describes technical severity. EPSS 0.31% estimates the probability of exploitation in 30 days; neither replaces your asset context. First verify whether exposed or business-critical assets run the affected versions, apply vendor fixes or mitigations, and preserve logs for review.
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