CVE-2024-28987 — SolarWinds Web Help Desk Hardcoded Credential Vulnerability

Triage

Is it exploited, how likely is exploitation, what does it touch, and how severe do the sources call it.

CISA SSVC assessment CISA

Three decision points CISA publishes for the CVEs it assesses (SSVC 2.0.3). A stakeholder decision, not a severity score.

Remediation

Fixes and mitigations documented by the sources — linked to the original advisory.

No fix documented by the sources we poll. That does not mean none exists: check the vendor advisory.

CISA required action CISA

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

US federal deadline: Nov 5, 2024 — passed 709 day(s) ago

First 24 hours

Ordered from the record’s own fields — exposure first, because you cannot patch what you have not found. A rule-generated starting point.

1. Identify exposed assets running the affected vendor/product/version combinations (Solarwinds Web Help Desk).
2. Treat as emergency remediation: the CVE is in CISA KEV (confirmed exploitation).
3. The attack is network-based and needs no privileges: restrict exposure (ACLs, VPN, WAF) until patched.
4. No fix documented in the sources: reduce exposure and monitor the vendor advisory.
5. EPSS ahead of 100% of scored CVEs: prioritize it in the patch queue.
6. Search available logs for exploit probes matching the vulnerability class (authentication), errors and authentication anomalies.

Affected scope

Vendor, product and versions as the sources word them.

Attack characteristics

The CVSS vector, decoded. It describes the attack, not your exposure to it.

Every base score collected

Sources score independently and may disagree; each row says who scored it and under which version.

Weakness MITRE

Weakness class according to MITRE’s CWE catalog.

CWE-798 · Use of Hard-coded Credentials

Other CVEs with this weakness →

CISA KEV details CISA

CISA lists a CVE once it has evidence of exploitation against real targets.

CISA records ransomware use only for campaigns it has confirmed, so “Unknown” means unrecorded, not ruled out. The deadline binds US federal agencies; for everyone else it is a reference date.

Public exploits, PoCs and detection templates

Public code that demonstrates or tests the flaw raises the odds of mass exploitation — and Nuclei templates help find vulnerable assets in your environment.

Warning: public PoCs are sometimes disguised malware. Use them only for authorized testing in an isolated environment. This portal does not host exploit code — it only points to the sources.

EPSS over time FIRST

Oct 12, 2026 → Oct 14, 2026 · 3 reading(s) · max 93.30%

Detection

Read off the CVSS vector and the weakness class. Starting points, not tested rules.

• Prioritize edge telemetry for the network-reachable component (proxy, WAF, IDS/IPS).
• Review authentication logs: logins without MFA, anomalous sessions and recently created accounts.
• Hunt retroactively in logs from before Oct 15, 2024 (KEV listing): exploitation may have started earlier.

Timeline

What happened to this CVE, newest first.

• 2026
• Affected products added · solarwinds/web help desk
  Oct 13, 2026 · NIST National Vulnerability Database
• Source status changed · Published → Analyzed
  Oct 13, 2026 · NIST National Vulnerability Database
• Record published
  Oct 13, 2026
• Affected products added · solarwinds/web help desk
  Oct 13, 2026 · CVE Program (cve.org) e CISA ADP
• CVSS changed · 9.1
  Oct 13, 2026 · CVE Program (cve.org) e CISA ADP
• Source status changed · → Published
  Oct 13, 2026 · CVE Program (cve.org) e CISA ADP
• SSVC assessment updated
  Oct 13, 2026 · CVE Program (cve.org) e CISA ADP
• Added to CISA KEV (detected)
  Oct 13, 2026 · CISA Known Exploited Vulnerabilities
• Record created in this database
  Oct 13, 2026 · CISA Known Exploited Vulnerabilities
• 2024
• Added to CISA KEV catalog
  Oct 14, 2024 · CISA
• CVE published
  Aug 21, 2024 · SolarWinds

Source activity

Repeated readings are counted rather than listed.

• 3× References added · Oct 13, 2026 – Oct 13, 2026
• 1× Official description updated · Oct 13, 2026 – Oct 13, 2026

References

7 on the record

• www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
  Vendor Advisory, CVE Program (cve.org) e CISA ADP
• www.cisa.gov/known-exploited-vulnerabilities-catalog
  US Government Resource, NIST National Vulnerability Database
• www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
  Press/Media Coverage, Third Party Advisory, NIST National Vulnerability Database
• support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
  Release Notes, CVE Program (cve.org) e CISA ADP
• github.com/advisories/GHSA-4jq7-4qmf-m333
  GitHub Security Advisories
• nvd.nist.gov/vuln/detail/CVE-2024-28987
  GitHub Security Advisories
• www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd
  GitHub Security Advisories

Elsewhere on this site

Related CVEs (same products)

• High CVE-2026-28299 SolarWinds Web Help Desk Denial-of-Service Vulnerability Jun 2, 2026
• Critical CVE-2025-40551 SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability KEV Jan 28, 2026
• High CVE-2025-40537 SolarWinds Web Help Desk Hardcoded Credentials Vulnerability Jan 28, 2026
• Critical CVE-2025-40552 SolarWinds Web Help Desk Authentication Bypass (CVE-2025-40552) Jan 28, 2026
• Critical CVE-2025-40553 SolarWinds Web Help Desk: untrusted data deserialization leading to RCE Jan 28, 2026
• Critical CVE-2025-40554 SolarWinds Web Help Desk Authentication Bypass (CVE-2025-40554) Jan 28, 2026

Not in any source we poll

Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.

• No fixed version, patch or mitigation documented.
• No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
• No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
• No exploit packet captures, log samples, or incident case IDs supplied.

Answered from this record

Text assembled only from the fields above — no additional claims.

What should defenders know first?

CVE-2024-28987 is "SolarWinds Web Help Desk Hardcoded Credential Vulnerability", rated Critical. It affects Web Help Desk (Solarwinds); versions are in the scope table. It is in CISA KEV: there is evidence of real-world exploitation. CVSS 9.1 describes technical severity. EPSS 93.30% estimates the probability of exploitation in 30 days; neither replaces your asset context. First verify whether exposed or business-critical assets run the affected versions, apply vendor fixes or mitigations, and preserve logs for review.

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