CVE Intelligence
High Access control

CVE-2026-56724 — Zammad: Incorrect implementation of permission checks in the knowledge base module

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary An issue with permission checks in the knowledge base management area has been identified. Under certain conditions, data validation for linked items was not fully enforced. This could have allowed users with limited read permissions to interact with items outside their assigned access scope. Data access has been strengthened in the current version through additional validation routines. This issue is fixed in version 7.0.2.

Published Sep 25, 2026 · Updated Oct 15, 2026 · Sources: NIST National Vulnerability Database, CVE Program (cve.org) e CISA ADP · CNA: GitHub_M

Who exploits it and how urgent it is

A 0–100 score combining confirmed exploitation, ransomware and APT use, public exploits, EPSS and severity.

No exploitation signal in the sources consulted so far.
How the score was calculated
  • EPSS 0.3% (30-day exploitation probability)+3
  • Technical severity (high)+6

The score orders the patch queue; it does not replace your asset context (internet exposure, criticality, compensating controls).

Triage

Is it exploited, how likely is exploitation, what does it touch, and how severe do the sources call it.

Exploitation
Not confirmed
Not in CISA KEV — an absence of record, not proof it is unexploited.
EPSS FIRST
0.27%
ahead of 18% of scored CVEs · Oct 15, 2026
Affects
Zammad
Zammad
CVSS base
7.1
High · 2 source(s)

CISA SSVC assessment CISA

Three decision points CISA publishes for the CVEs it assesses (SSVC 2.0.3). A stakeholder decision, not a severity score.

Exploitation
None
none · proof-of-concept · active
Automatable
No
can an attacker script the kill-chain steps
Technical impact
Partial
partial · total control of the vulnerable component

Remediation

Fixes and mitigations documented by the sources — linked to the original advisory.

No fix documented by the sources we poll. That does not mean none exists: check the vendor advisory.

First 24 hours

Ordered from the record’s own fields — exposure first, because you cannot patch what you have not found. A rule-generated starting point.

  1. Identify exposed assets running the affected vendor/product/version combinations (Zammad Zammad).
  2. No fix documented in the sources: reduce exposure and monitor the vendor advisory.
  3. Search available logs for exploit probes matching the vulnerability class (access control), errors and authentication anomalies.

Affected scope

Vendor, product and versions as the sources word them.

VendorProductVersionsStatusSource
Zammad Zammad version < 7.0.2 Vulnerable CVE Program (cve.org) e CISA ADP

Attack characteristics

The CVSS vector, decoded. It describes the attack, not your exposure to it.

Attack vector
Network
Attack complexity
Low
Attack requirements
None
Privileges required
Low
User interaction
None
Scope
X
Confidentiality (vulnerable system)
High
Integrity (vulnerable system)
None
Availability (vulnerable system)
None
Confidentiality (subsequent)
None
Integrity (subsequent)
None
Availability (subsequent)
None

Every base score collected

Sources score independently and may disagree; each row says who scored it and under which version.

ScoreVersionSeverityExpl.ImpactScored by
7.1 CVSS 4.0 High — — security-advisories@github.com via NIST National Vulnerability Database
7.1 CVSS 4.0 High — — GitHub_M via CVE Program (cve.org) e CISA ADP
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X (score shown at the top: security-advisories@github.com)

Weakness MITRE

Weakness class according to MITRE’s CWE catalog.

CWE-639 · Authorization Bypass Through User-Controlled Key (IDOR)

Other CVEs with this weakness →

Detection

Read off the CVSS vector and the weakness class. Starting points, not tested rules.

  • Prioritize edge telemetry for the network-reachable component (proxy, WAF, IDS/IPS).
  • Audit administrative actions and access to resources outside each user’s normal pattern.
web/proxy/WAF logsnetwork IDS/IPSauthentication logsapplication logs

Timeline

What happened to this CVE, newest first.

  • 2026
  • Affected products added · zammad/zammad
    Oct 15, 2026 · CVE Program (cve.org) e CISA ADP
  • SSVC assessment updated
    Oct 15, 2026 · CVE Program (cve.org) e CISA ADP
  • Record published
    Oct 15, 2026
  • CVSS changed · 7.1
    Oct 15, 2026 · NIST National Vulnerability Database
  • Source status changed · → Deferred
    Oct 15, 2026 · NIST National Vulnerability Database
  • Record created in this database
    Oct 15, 2026 · NIST National Vulnerability Database
  • CVE published
    Sep 25, 2026 · GitHub_M

Source activity

Repeated readings are counted rather than listed.

  • 1× Official description updated · Oct 15, 2026 – Oct 15, 2026

References

3 on the record

Elsewhere on this site

Zammad
every CVE for this vendor
Access control
same class
CWE-639
other pages naming this weakness

Related CVEs (same products)

  • CVE-2026-102489 Zammad GmbH Zammad Session Fixation Vulnerability KEV 15d
  • CVE-2026-102490 Zammad GmbH Zammad Improper Privilege Management Vulnerability KEV 15d
  • CVE-2026-84465 Zammad: S/MIME signature verification allows forged sender impersonation 20d
  • CVE-2026-84464 Zammad: IDOR in External Data Source rendering exposes ticket, user, group, and organization data 20d
  • CVE-2026-84458 Zammad: Account takeover via unverified email matching during SSO auto-link 20d
  • CVE-2026-84460 Zammad: Missing Authorization in TagsController#list Allows Cross-Object Tag Enumeration 20d

Not in any source we poll

Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.

  • No fixed version, patch or mitigation documented.
  • No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
  • No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
  • No exploit packet captures, log samples, or incident case IDs supplied.

Answered from this record

Text assembled only from the fields above — no additional claims.

What should defenders know first?

CVE-2026-56724 is "Zammad: Incorrect implementation of permission checks in the knowledge base module", rated High. It affects Zammad (Zammad); versions are in the scope table. It is not in CISA KEV, which does not rule out exploitation. CVSS 7.1 describes technical severity. EPSS 0.27% estimates the probability of exploitation in 30 days; neither replaces your asset context. First verify whether exposed or business-critical assets run the affected versions, apply vendor fixes or mitigations, and preserve logs for review.

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